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Ilaria Catalano
Ilaria Catalano is Executive Director Business Operations & Digital Strategy @MSD Italy, with deep experience in Digital Strategy, Brand & Customer Engagement, Multichannel Marketing and Business Consulting. She leads Innovation and Digital transformation in Italy to increase Customer Engagement also through the use of innovative digital channels and social media. She manages several functional areas including Customer Engagement, Commercial Effectiveness, Events and Congresses, Commercial Learning & Development, Business Consulting & Strategy. She has been appointed Regional Innovation Leader for Europe and Canada to help stimulate commercial innovation in the countries.
During her 19 years career at MSD she served in many roles and positions in Italy and abroad in Marketing (US), Finance as European Treasury Manager in London and Operational Excellence as Strategy Officer.
Prior to join MSD she worked as senior consultant for Arthur Andersen in pharma.
Ilaria, Italian nationality, holds a degree in Economics & Business Management from the L.U.I.S.S. University and a Master in Healthcare & Pharma Management from the L.U.I.S.S Business School.
She is also a Certified Public Accountant, Master Black Belt and Change Agent.